Frequently Asked Questions
Everything you need to know about our clean beauty standards and services.
Are Balmbare products suitable for sensitive skin?
Yes, our products are formulated with hypoallergenic, plant-based ingredients specifically designed to be gentle on sensitive skin while providing maximum hydration.
Do you test your products on animals?
Absolutely not. Balmbare is 100% cruelty-free and Leaping Bunny certified. We never test our finished products or ingredients on animals.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange.
Are your packaging materials eco-friendly?
Sustainability is at our core. We use recyclable glass jars, FSC-certified paper boxes, and biodegradable packing peanuts to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.